KatalystNow is a collaborative think tank focused on innovative ways to reach and teach people.

About Us
We are a collaborative think tank focused on innovative ways to reach and teach people.  The site is intended to serve as a repository of resources gathered, built and created around facilitation, training, teaching and presenting, as well as learning and studying. 
Our contributors range from University Professors to Yogi’s, Tour Guides, Technical Trainers, Sales Enablement folks and everything in between.  
Please take a look around, or, if you are interested, follow up and consider joining our Quarterly Katalytic Collaborative Speak Easy (an open panel discussion where we talk about all things teaching / presenting / facilitating).
About Us

Kacy Keller

Kacy Keller has over 20 years of experience with enablement, training and teaching. In the corporate arena, she has managed technical curriculum, delivery, marketing, sales, and sales enablement for technical fields ranging from online education platforms to financial platforms, to cybersecurity, and spoken / written on the topics of technical training and adult education.  With a BS in Education from Boston University, and an MBA from Rollins College, she has both formal training and experience in teaching, and helping make better teachers, and enabling efficient learning.
Kacy has a passion for K-12 education as well that has led her from a role as an elementary school teacher within the Boston Public school system, to Director of Education within Sylvan Learning Centers, to consulting in various school systems on technical learning and set-ups. In all fronts, she has been dedicated to improving opportunities for youth in learning.  She has worked with nonprofit organizations like Red Cross, Big Brothers Big Sisters of America and the Center for Performing Arts, and currently is on the Board of Directors for WeCanLearn, a non-profit directed toward removing barriers to learning internationally.
Kacy Keller - Biography
Sean McClean - Biography

Sean McClean

Sean McClean holds the designation of Master trainer for one of the world’s most innovative technology companies. Sean has been involved with training and implementation of IT Service Management tools and processes for governments, academia, and fortune 500 companies for almost three decades.  His expertise ranges from technical application implementation and development to IT process, coaching, mentoring, and facilitation. His contributions to the Technical and Training / Facilitation fields span national and international conference presentations, articles and reviews for organizations such as ATD, ZDNet, TFT, SupportWorld, and more. 

Sean’s certifications include CPTD, CTT, ServiceNow (CAD, CSA, CSI), HP (AIS), ITIL (expert V2, V3, mp V4 ), Scrum Alliance (ScrumMaster), and more.

Presentations and Publications

McClean, Sean (2021). Get Learners to Drink from the Participative Pond. ATD March 1,  2021

McClean, Sean and Sidebottom, Tom (2020). Pair Up – Master the Art of Co-Facilitation. ATD May 5, 2020

McClean, Sean and Forrest, Ben (2019). “Asset, Governance, and Security Walk into a Bar: Defining and Refining an Asset Management Strategy”. SM World Conference. Orlando November 12, 2019. https://www.smworld.com/conference/Session?session=Session-204-Asset-Governance-and-security-walk-into-a-bar-2019-11-12

McClean, Sean. (2019). “Asset Management, Compliance, and Security: A fight Waiting to Happen” HDI. October 22, 2019. https://www.thinkhdi.com/library/supportworld/2019/asset-management-compliance-security.aspx

Eng, Lawrence, and McClean, Sean. (2014). “Community as Classroom, Classroom as Community: A Conversation About Customer Education, Engagement, and Experience”. SupportWorld (The Customer Experience Issue). September 2014.

McClean, Sean (2014). “Crushing the Compass. Learning in a world without Direction” (http://www.slideshare.net/ServiceDeskInstitute/branded-sean-mcclean-crushing-the-compass) TFT14 February 19, 2014

McClean, Sean. (2013). “Rock Paper Scissors Lizard Who?  What’s changing IT’s stuck paradigm of training and certification?” (http://www.slideshare.net/ServiceDeskInstitute/sean-mc-clean-rock-paper-scissors-lizard-who) TFT13 June 19 2013

McClean, Sean and Eng, Lawrence. (2012). “Badges for education, awareness, and training your people in the brave new world of Social IT” in Cold Fusion ’12 (http://www.itsmfusa.org/?page=coldfusion_archives). itSMF USA.

 McClean, Sean P (2010) The rubber meets the road: HP Service Manager and ITIL converge.  HP Software Universe 2010: Washington DC

McClean, Sean P (2009) Certification, Credentials and Things that go Bump on a Resume.  The Forum – itSMF e-newsletter: December, 2009

McClean, Sean P (2009) Communication and Education Campaigns.  Fusion 09: Dallas, TX

McClean, Sean P (2009) HP Service Manager alerts and Notifications. HP Software Universe 09: Las Vegas, NV

McClean, Sean P (2008) The Star Wars Strategy. Fusion 08: San Francisco, CA

McClean, Sean P (2008) BluePrint 4 ServiceCenter: Academy.  Rome, ITALY

McClean, Sean, P. (2007) BluePrint 4 ServiceCenter: Academy,  Kuala Lumpur, Selangor, MALAYSIA

Brooks (McClean), Sean P. (2002) Blended Training: Prerequisites and Purple Monkeys, LearingCircuits-Training and Development Magazine June 200 (http://www.learingcircuits.com/2002/jun2002/elearn.html.

Other publications, presentations, and references upon request.