Blog
Take some time read some of our articles below.
Customer Service: I pay my kids a Nickel. . .
Is it child labor to pay my kids a nickel to wait on hold ...
Teacher or Glorified PizzaBoy? THAT, is (still) the (scary) question…
I wrote an earlier version of this article on LinkedIn, back in 2016, but I thought it might be worth
How to teach like a Pizza Boy (PT2): Providing Learning as a Service (LaaS?)
LAAS? Seriously? Why not? We have Software as a Service (SaaS), Platform as a ...
Training for Squirrels – Part 1 – Tips for Learners…
Yep. I said that. Squirrels. Those skittery critters, famous for short attention spans. Or, ...
Training for Squirrels – Part 2 – Tips for Trainers…
Photo by Yannick Menard on Unsplash Yes, I said squirrels on purpose. I ...